Here at LIFT-U® we are committed to ensuring our wheelchair lifts and ramps are always up and running for our customers. We understand that a product that is not functioning as intended or has a failure that is preventing the use of the product is costly and aggravating. Our products reliability begins with our customers needs, the communication with our customers, and the engineering and manufacturing of our products.

But reliability doesn’t stop there. Customers must have a committed and dedicated service and maintenance support group that is there for them whenever the need arises. At LIFT-U®, our support staff is comprised of highly trained and experienced customer engineers who are dedicated to ensuring you receive intelligent technical support, services, and parts in a timely manner.

If you have any support inquiries, the first step is to contact Customer Service.

Customer Service & Support


Jon Durham  Field Service Manager – Warranty & Technical Support
Phone: (209) 838-2400 Ext: 299
Fax: (209) 838-7329
Email:  jondurham@hoganmfg.com

Sales Contacts for Transit Lifts


John Fusco  Chief Marketing Officer
Phone: (209) 838-2400 Ext: 146
Fax: (209) 838-8648
Email: johnfusco@hoganmfg.com

Rich Ricker Lift-U Sales & Parts Manager
Phone: (209) 838-2400 Ext: 284
Fax: (209) 838-8922
Email: richricker@hoganmfg.com

Aftermarket Spare Parts


Rich Ricker  Lift-U Sales & Parts Manager
Phone: (209) 838-2400 Ext: 284
Fax: (209) 838-8922
Email: richricker@hoganmfg.com

Zach Hillman Parts Sales
Phone: (209) 838-2400 Ext: 253
Fax: (209) 838-8922
Email:  zachhillman@hoganmfg.com