Here at LIFT-U® we are committed to ensuring our wheelchair lifts and ramps are always up and running for our customers. We understand that a product that is not functioning as intended or has a failure that is preventing the use of the product is costly and aggravating. Our products reliability begins with our customers needs, the communication with our customers, and the engineering and manufacturing of our products.

But reliability doesn’t stop there. Customers must have a committed and dedicated service and maintenance support group that is there for them whenever the need arises. At LIFT-U®, our support staff is comprised of highly trained and experienced customer engineers who are dedicated to ensuring you receive intelligent technical support, services, and parts in a timely manner.

If you have any support inquiries, the first step is to contact Customer Service.

Customer Service & Support


Mark Ramos – Architectural Design Support & Pricing
Phone: (209) 838-2400 Ext: 141
Fax: (209) 838-7329
Email: markramos@hoganmfg.com

Don Oehrlein – Project Manager Vertical Platform Lift Installations
Phone: (209) 838-2400 Ext: 139
Fax: (209) 838-7329
Email: donoehrlein@hoganmfg.com

Jon Durham – Field Service Manager & Technical Support
Phone: (209) 838-2400 Ext: 111
Fax: (209) 838-7329
Email: jondurham@hoganmfg.com

Brian Lee – Transit Ramp/Lift Warranty Administrator
Phone: (209) 838-2400 Ext: 142
Fax: (209) 838-7329
Email: blee@hoganmfg.com

Aftermarket Spare Parts


Rich Ricker – Lift-U Sales Manager
Phone: (209) 838-2400 Ext: 284
Fax: (209) 838-8922
Email: richricker@hoganmfg.com

Zach Hillman – Parts Sales
Phone: (209) 838-2400 Ext: 253
Fax: (209) 838-8922
Email: zachhillman@hoganmfg.com

Sales Contacts for Vertical Platform Lifts

Don Birdsall
LIFT-U Regional Office 181 Copperfield Drive Dayton, OH 45415
Phone: (937) 836-6900 Fax: (937) 836-6901 Email: donbirdsall@hoganmfg.com

ARKANSAS
CONNECTICUT
DELAWARE
ILLINOIS
INDIANA
IOWA
KANSAS
KENTUCKY
MAINE
MARYLAND
MASSACHUSETTS
MICHIGAN
MINNESOTA
MISSOURI
NEBRASKA
NEW HAMPSHIRE
NEW JERSEY
NEW YORK
NORTH DAKOTA
OHIO
OKLAHOMA
PENNSYLVANIA
RHODE ISLAND
SOUTH DAKOTA
TENNESSEE
TEXAS
VERMONT
WEST VIRGINIA
WISCONSIN

Mark Ramos
LIFT-U Home Office P.O. Box 398 Escalon, CA 95320
Phone: (209) 838-2400 Ext: 141 Fax: (209) 838-7329 Email: markramos@hoganmfg.com

ALASKA
ARIZONA
CALIFORNIA
COLORADO
HAWAII
IDAHO
MONTANA
NEVADA
NEW MEXICO
OREGON
UTAH
WASHINGTON
WYOMING

Bill East
LIFT-U Regional Office 325 Shackleford Drive Wilmington, NC 28411
Phone: (336) 255-1082 Fax: (336) 760-4659 Email: billeast@hoganmfg.com

ALABAMA
FLORIDA
GEORGIA
LOUISIANA
MISSISSIPPI
NORTH CAROLINA
SOUTH CAROLINA
VIRGINIA
WASHINGTON DC