Support

Here at LIFT-U® we are committed to ensuring our wheelchair lifts and ramps are always up and running for our customers. We understand that a product that is not functioning as intended or has a failure that is preventing the use of the product is costly and aggravating. Our products reliability begins with our customers needs, the communication with our customers, and the engineering and manufacturing of our products.

But reliability doesn’t stop there. Customers must have a committed and dedicated service and maintenance support group that is there for them whenever the need arises. At LIFT-U®, our support staff is comprised of highly trained and experienced customer engineers who are dedicated to ensuring you receive intelligent technical support, services, and parts in a timely manner.

If you have any support inquiries, the first step is to contact Customer Service.

Customer Service & Support


Mark Ramos – Architectural Design Support & Pricing

Phone: (209) 838-2400 Ext: 141 Fax: (209) 838-7329 Email: markramos@hoganmfg.com


Don Oehrlein – Project Manager Vertical Platform Lift Installations

Phone: (209) 838-2400 Ext: 139 Fax: (209) 838-7329 Email: donoehrlein@hoganmfg.com


Jon Durham – Field Service Manager & Technical Support

Phone: (209) 838-2400 Ext: 111 Fax: (209) 838-7329 Email: jondurham@hoganmfg.com


Brian Lee – Transit Ramp/Lift Warranty Administrator

Phone: (209) 838-2400 Ext: 142 Fax: (209) 838-7329 Email: blee@hoganmfg.com

Aftermarket Spare Parts


Rich Ricker – Lift-U Sales Manager

Phone: (209) 838-2400 Ext: 284 Fax: (209) 838-8922 Email: richricker@hoganmfg.com


Zach Hillman – Parts Sales

Phone: (209) 838-2400 Ext: 253 Fax: (209) 838-8922 Email: zachhillman@hoganmfg.com

Sales Contacts for Vertical Platform Lifts


Don Birdsall

LIFT-U Regional Office 181 Copperfield Drive Dayton, OH 45415 Phone: (937) 836-6900 Fax: (937) 836-6901 Email: donbirdsall@hoganmfg.com

ARKANSAS
CONNECTICUT
DELAWARE
ILLINOIS
INDIANA
IOWA
KANSAS
KENTUCKY
MAINE
MARYLAND
MASSACHUSETTS
MICHIGAN
MINNESOTA
MISSOURI
NEBRASKA
NEW HAMPSHIRE
NEW JERSEY
NEW YORK
NORTH DAKOTA
OHIO
OKLAHOMA
PENNSYLVANIA
RHODE ISLAND
SOUTH DAKOTA
TENNESSEE
TEXAS
VERMONT
WEST VIRGINIA
WISCONSIN

Mark Ramos

LIFT-U Home Office P.O. Box 398 Escalon, CA 95320 Phone: (209) 838-2400 Ext: 141 Fax: (209) 838-7329 Email: markramos@hoganmfg.com

ALASKA
ARIZONA
CALIFORNIA
COLORADO
HAWAII
IDAHO
MONTANA
NEVADA
NEW MEXICO
OREGON
UTAH
WASHINGTON
WYOMING

Bill East

LIFT-U Regional Office 325 Shackleford Drive Wilmington, NC 28411 Phone: (336) 255-1082 Fax: (336) 760-4659 Email: billeast@hoganmfg.com

ALABAMA
FLORIDA
GEORGIA
LOUISIANA
MISSISSIPPI
NORTH CAROLINA
SOUTH CAROLINA
VIRGINIA
WASHINGTON DC