Support

Here at LIFT-U® we are committed to ensuring our wheelchair lifts and ramps are always up and running for our customers. We understand that a product that is not functioning as intended or has a failure that is preventing the use of the product is costly and aggravating. Our products reliability begins with our customers needs, the communication with our customers, and the engineering and manufacturing of our products.

But reliability doesn’t stop there. Customers must have a committed and dedicated service and maintenance support group that is there for them whenever the need arises. At LIFT-U®, our support staff is comprised of highly trained and experienced customer engineers who are dedicated to ensuring you receive intelligent technical support, services, and parts in a timely manner.

If you have any support inquiries, the first step is to contact Customer Service.

Customer Service & Support


Don Oehrlein – Project Manager & Architectural Design Support

Phone: (209) 838-2400 Ext: 285
Fax: (209) 838-7329
Email: donoehrlein@hoganmfg.com


Jon Durham – Field Service Manager & Technical Support

Phone: (209) 838-2400 Ext: 299
Fax: (209) 838-7329
Email: jondurham@hoganmfg.com


Mark Ramos – Warranty

Phone: (209) 838-2400 Ext: 297
Fax: (209) 838-7329
Email: markramos@hoganmfg.com

Aftermarket Spare Parts


Rich Ricker – Parts Manager

Phone: (209) 838-2400 Ext: 284
Fax: (209) 838-8922
Email: richricker@hoganmfg.com


Zach Hillman – Parts Sales

Phone: (209) 838-2400 Ext: 236
Fax: (209) 838-8922
Email: zachhillman@hoganmfg.com